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Home>Contact Us - >Warranty, Returns and Exchanges

Warranty, Returns and Exchanges

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When submitting your question(s) please be as descriptive and clear as possible, this will assist BuyCycle.co.za too respond with the most comprehensive answer. Please allow 24 hours for reply via email.

Typical topics handled are:

  • Product exchanges (please make sure to specify color, size, model, etc.)
  • Warranty inquiries (SALES ITEMS are not covered)
  • Shipping arrangements for "Warranty" or "Exchange" (courier costs payments, etc)
  • Report damaged goods (When placing your Order, make sure it's insured)

 

Personal information

Message

 Warranty    Return    Exchange  

In case of a warranty attach at least 3 pictures

Type the characters you see in the picture below.

BuyCycle Customer Testimonials

"I would like to thank you for your prompt and efficient service. I placed the order for a pair of..."

– B Nefdt , 21/02/2012

"Thank you for the swift and professional manner in which my order was completed. Much appreciated!"

– N Zarrabi , 21/02/2012

"It was a really great experience buying something from you guys. Fast, efficient, no hassles!..."

– R Koegelenberg, 20/02/2012

"Hi guys. Just to let you know, I received the parts about a half hour ago. Awesome Service.
"

– Billy H, 20/02/2012

"Thanks very much for the quick professional service. I will definately reccommend Buycycle to..."

– D Hart, 20/02/2012

"Much appreciated, thank you. This is true to the service that we are used to from Buycycle."

– Derick , 14/02/2012

"Order received on time and to specification as always.

Thanks guys, great Internet site,..."

– M JAcks, 14/02/2012

"Ah... Like new again.
Thank you for facilitating this warranty exchange."

– D Sittert , 10/02/2012

"Did a warranty exchange on my Rudy Project glasses. Quick and hassle free.
Thanks!"

– Daryl, 09/02/2012

"I would like to express my appreciation for all those concerned at BuyCycle with the efficient..."

– Gerhard Ludick, 09/02/2012

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