What is a grey Import?

A grey import is the trade of a commodity through distribution channels which are unofficial, unauthorized, or unintended by the original manufacturer & local distributor. Grey-market goods are usually sold outside normal distribution channels by companies that have no relationship with the producer of the goods. This situation commonly occurs with cycling equipment such as expensive parts & accessories.

The downside to buying grey is the following:

• No warranty support from the local importer and supplier
• Generally poor aftersales service
• Limited quantities & availability from the grey supplier
• Low value – Don’t confuse cheap with value for money

At BuyCycle we do not sell any grey products. All our products are imported and distributed through legitimate and official channels. Therefore BuyCycle is able to extend the original manufacturer’s warranty to our customers.