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Warranty Claim Form
Regarding warranty claims BuyCycle.co.za acts as the middle man between the Supplier/Importer/Manufacturer and you, the owner of the product. BuyCycle.co.za does not approve any warranties, the final decision lies with the Supplier/Importer/Manufacturer.

The more information and pictures we have the better case we can put forward to the warranty decision maker, so please complete the form below as thoroughly as possible.

Your warranty begins with the date of purchase. If your equipment is covered under the Manufactures Warranty you can start by entering the required information below about your equipment.
Should it be necessary to inspect the faulty item or it a warranty is approved it is the responsibility of the owner of the faulty item to deliver/ship the faulty item to BuyCycle.co.za

Name & Surname:

Telephone Number:

Date of Incident:  

Order/Invoice Number:

Model: Eg. XTR/Sweep/Atmos:

Brand Eg. Shimano/Bell/Giro:

Description of Fault/Breakage:

Attached at least 3 pictures of the item:

Upload file

Type the characters you see in the picture below.